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[ Home >> Info Desk >> Store Policy ]

WNL Safety Products Store Policy



Customer service is our store policyStore Policies

Delivery
Orders received are shipped the next business day provided the item/s ordered are in stock. We make every effort to identify on the web site items that are currently backordered to us or ship from the manufacturer, and these items may take several weeks for delivery. The method you choose for shipping will determine the cost and estimated delivery time.

Out of Stock
Merchandise that we are no longer able to get is removed from the web site when sold out. We endeavor to always identify such items on the web site as requiring more time for delivery. However, it is always possible that a sudden burst of orders will leave us out of stock just as your order arrives. In such cases, we will attempt to notify you by e-mail that the item is back ordered and give you an estimated delivery time. Of course, you may cancel such an order with no penalty if you are unwilling to wait.

   How We Do Business

Returns
      Returns are accepted within 30 days of delivery to the customer.
      When returning merchandise please call 800-884-9629 for a return authorization number. Please include a copy of your packing slip. If more than 1 item is listed please mark the returning item(s) and explain why you are returning the merchandise.
      Returned goods are subject to inspection before credit is issued. Resaleable merchandise returned for credit is subject to a 15% restocking fee. This fee will be deducted from your credit.
      Delivery confirmation and insurance is highly recommended when returning merchandise.

Legal Information
All information and graphics appearing on these pages is copyright protected by either the manufacturer of the goods displayed or by WNLtraining.com. All rights reserved.
      If you need support with any aspect of this site, our products, or your order, please use one of the methods below to contact us.

Support Methods

E-Mail: Info@WNLtraining.com
Toll Free: (800) 884-9629
Mail: WNL Safety Products
330 Hopping Brook Road
Holliston, MA 01746

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